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C4 Lux Candles Policies
Shipping & Returns

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Welcome to C4Lux Candles. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.

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Orders and Acceptance

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All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

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Shipping Policy

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We ship via USPS Priority Shipping, with delivery times varying based on location. Estimated delivery dates are provided at checkout, but we are not responsible for delays caused by the carrier.

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Returns and Replacements

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We do not accept returns or offer refunds. However, if your item arrives damaged due to the shipping process, we will provide a replacement if reported within 48 hours of delivery. To qualify for a replacement, you must email us at Contactus@c4luxcandles.com with clear photos of the damaged item and packaging.

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Custom Orders

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All custom orders are final. Once processing has started, cancellations are not permitted. Please review your order details carefully before submitting your request.

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Intellectual Property

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All branding elements, including scent formulations, are unique to and exclusively owned by C4Lux Candles. Unauthorized reproduction, distribution, or use of our products or trademarks is strictly prohibited.

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Limitation of Liability

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C4Lux Candles is not responsible for any injuries, damages, or losses resulting from the misuse of our products. Customers are responsible for reading all safety instructions and warnings before use.

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